A-Z

A

Accreditation
The notion accreditation (latin accredere, believe) is used in different areas to describe the circumstance that a generally recognized authority of another certifies fulfilling a useful quality.
In our case it is the ” Swiss Accreditationstelle SAS “, settled in the Seco and the EU.

As per SAS: accreditation means the formal acknowledgment of the technical and organizational competence of a place to execute a specific, in the area of application of the accreditation described service. Competence is the key to transparency, trust and comparability.

 

Audit
latin auditus = hearing.

An audit examine whether processes, requirements and guidelines meet the required standards. Such investigation procedure is often performed in the context of quality management. The audits are performed by a specially trained auditor and should take place once per calendar year.

Per ISO 19011: Audit
Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled.

Audit criteria
Procedures, methods of approach or demands which are applied as relation basis (reference) which comparison with the obtain Audit results takes place.
Audits for special reasons
can be triggered for example by extending customer’s requests, complaints from the market or in major changes in the operation. These audits can also announced at short notice or unannounced.
Auditor (External)
An auditor (from the Latin audire hear, listen, interrogate) is a person who performs an audit and is simultaneously checked by questioning, observing, listening, as a person or organization will be and if requirements are met.
The external auditor is independent of the Company to be examined and reviewed on behalf of a certification body in the context of ongoing certification regularly, once a year and the current status of the management system. Here the entire management system, important central and not from other individual processes are studied. In case of positive result, a certification is granted or confirmed the maintenance of the certificate, by recertification.
The external auditor may be used in any kind of industry in which he can demonstrate established technical experience.

B

C
code, IAF code

As certification body for the certification of ISO 9001 and the ISO 14001 we need in the individual sectors/branches authorisation. This is expressed in so-called “code”, with code numbers (EAC-industry classification) and represents a particular industry/sector in the economy.

D

E

F

G

H

IJ

Internal Auditor
checks on behalf of the management in internal audit development of the quality management system in departments and branch offices of the company through system and process audits as well as supplier by supplier audits.
IAF code
As certification body for the certification of ISO 9001 and the ISO 14001 we need in the individual sectors/branches authorisation. This is expressed in so-called “code” with code numbers (IAF-industry classification) and represents a particular industry/sector in the economy.

K

L

M

N
Non-conformities

Major non-conformity=Major deviations
Minor non-conformity=Minor deviations

O

P

Q

Quality management manual
(Short: quality manual) is a company-internal compilation and documentation of the
quality management system of the company.

R

Recertification
Certificates have a validity period of three years.
During this time they have to recertify certain duties to fulfill (for example, first and second surveillance audit), after these three years to obtain a new certificate.
Risik assessment
is the systematic analysis to identify and assess risks and is used in technical systems, financial, economic and service companies as well as organizations.
Risk analyzes are commonly used to identify and assess risks, so as part of the risk management can be passed on to third parties avoided possible negative events with preventive measures, reduced or. Furthermore, they are used for communication of risk situations to promote e.g. the risk perception.

  • For the Food Safety it is the HACCP system application.

S
Stage one audit

pre-audit is a positioning for the company/organization prior to the actual certification as a
“dress rehearsal”, is applied to the first certification, or when significant changes.
Surveillance audit
is testing/monitoring/controlling of activities or other changing information or activities, which is performed usually by people for the purpose of improvement in its production and/or service within a specific period of an external and/or by an internal auditor.

T

U

V

W

Wikipedia

 

XYZ

Text: Wikipedia, Seco, SAS, different standards of ISO, EU